Calls
Every call Capella takes is logged with a short summary.
Be in command
See the whole business on one screen.
Stellaris Ridge sets up Astrateris, our own CRM, so calls and website forms for a local service business land in one place with a next step on each. Reviews and invoices run as their own services. Based in Tuscaloosa, Alabama; serving Alabama, the Southeast and the Midwest.
The problem
Your business lives in five places.
Calls are on the phone. Requests are in an inbox. Reviews are on Google. Invoices are somewhere else. To know how the week is going, you have to check all of them, or guess.
Being in command means one place where every call and lead shows up, and a next step sits on each one. You look at one screen and know what needs you.
What lands in one place
Calls and leads kept together, with reviews and invoices alongside.
Leads
Calls and website forms land in one list. Every lead has a next step, so none sits unanswered.
Follow-up
New leads get a fast reply and a follow-up until they book. The follow-up stops when they do.
Reviews
A review request goes out after every job. Replies are drafted for your OK.
Money
Estimates, invoices, reminders and recurring billing. Polite reminders go out on their own, so you are not the one chasing.
What is late
An owner dashboard shows calls, jobs, money and what is running late, all at a glance.
The CRM underneath
Astrateris is our own CRM, and we run on it.
Astrateris is the CRM we built. Calls and website forms land in one place, and we run Stellaris Ridge on it every day. It is set up for your trade, so it fits how you work.
You do not have to learn a new system to get value from it. We set it up for you, and you see the results on your phone and your calendar. Read more on the Astrateris page or the CRM setup service.
How it starts
A small first step, then a build quoted before any work starts.
Step 1 · Free
15-minute check
A short call. We look at one part of your week and tell you one thing we would fix. Nothing to sign.
Step 2 · Free
Workflow check
We map how leads, jobs and invoices really move through your business and write down what we would build. You get a written scope and a fixed quote.
Step 3
Build
A fixed-scope project. Every build is quoted before any work starts.
Step 4
Keep it running
We watch it, tune it, and adjust it as your business changes.
Questions
Fair questions.
Do I have to switch my software?
We start with what you already use. If anything has to change, you will know before any work starts.
Is Astrateris only for real estate?
No. Astrateris is our CRM for any business, set up for each trade. Real estate is one of several.
Who can see my data?
Each business gets its own separate workspace. Sign-in is by invite only, and every user has a second step, either an authenticator app or an emailed code.
What does it cost?
Our prices are on the pricing page. The 15-minute check and the workflow check are free, and every build is quoted before any work starts.
Start with a free 15-minute check.
A short call with Carl or Jarod. We look at one part of your week and tell you one thing we would fix.